- Our Offering
- Corporate Governance
We must hold ourselves accountable to the highest standards of corporate behaviour. This is fundamental to being a responsible business.
Bribery and corruption have no place in our business – or any business. Our Code of Conduct makes clear our zero tolerance approach. We expect employees and business partners to fully comply with anti-bribery and corruption laws wherever we operate.
To keep step with business growth, we are expanding our Compliance organisation. We are also strengthening our processes and monitoring. In 2019, more than 2,000 employees took part in face-to-face compliance training. In addition, Internal Audit conducted audits of our approach to anti-bribery, corruption and data protection. In 2020, we will launch a new digital portal and a series of detailed policies.
We expect our suppliers to uphold the values in our Supplier Code of Conduct and in 2020 will launch an annual certification process.
We are committed to upholding internationally recognised human rights, in line with the UN Universal Declaration of Human Rights and the UN Guiding Principles on Business and Human Rights. As participants in the UN Global Compact, we must bring this commitment to life in our business, supply chain and beyond.
Human rights provisions are explicitly included in our Supplier Code of Conduct and we are developing a more rigorous approach to assessing our suppliers.
A joint statement in accordance with the UK Modern Slavery Act 2015 and the California Transparency in Supply Chains Act can be found here.
Potential concerns about our business or any suspected wrongdoing can be reported to an independently operated, confidential and anonymous whistleblowing hotline. Contact details are publicised throughout our business and can be found here.
Suspected code violations are managed by a team comprising Compliance, HR and Internal Audit. The Board routinely reviews this, ensuring arrangements are in place for independent investigation and follow-up actions are completed.
Our Annual Report provides an overview of reports received and how they are handled.