Press Release

RHI Magnesita awarded for its customer focus

06. June 2018

Vienna/London, June 4, 2018 – RHI Magnesita (LSE: RHIM), the global leading supplier of refractory products, systems and services, was awarded for its customer focus at the joint ceremony of the third edition of the Cemex’s Integrate Innovation Program and the first global edition of Supplier of the Year Award. Cemex, a leading global building materials company and one of the world’s top producers and traders of cement and clinker presented the awards at a ceremony on Wednesday, May 30, in Monterrey, Mexico.

To act customer focused and innovatively as the basis of the new corporate culture

The award in the global category “Customer Focus” recognizes the excellent results and customer service obtained for the customer Cemex. RHI Magnesita’s success is based on continuous and intensive cooperation with Cemex and seamless customer service over decades. The award also highlights the outstanding performance of RHI Magnesita’s sales and technical service team and their accountability, reliability and flexibility in meeting customer requirements.

To act customer focused and innovatively is one of RHI Magnesita’s four cultural themes. The customer service for Cemex is a role model within the group in this respect and RHI Magnesita will continue to strive to deliver the best performance for its customers.

Javier Fuentes, Sales Manager LATAM; Martin Dumke, Director Sales Cement/Lime LATAM; Giovanni Tancredo, VP Industrial NAM


About RHI Magnesita

RHI Magnesita is the result of the combination of RHI and Magnesita to form the leading global supplier of high-grade refractory products, systems and services which are indispensable for industrial high-temperature processes exceeding 1,200°C in a wide range of industries, including steel, cement, non-ferrous metals, and glass, among others. With a vertically integrated value chain, from raw materials to refractory products and full performance-based solutions, RHI Magnesita serves more than 10,000 customers in nearly all countries around the world.

With more than 14,000 employees in 35 main production sites and more than 70 sales offices, the company has unmatched geographic diversification. RHI Magnesita intends to use its global leadership in revenue, greater scale, complementary product portfolio and diversified geographic presence to target markets and regions benefitting from more dynamic economic growth prospects.

The combined company generated pro forma €2.7 billion in revenues in the financial year 2017. For further information please visit

About Cemex

CEMEX is a global building materials company that provides high-quality products and reliable services to customers and communities in more than 50 countries. CEMEX has a rich history of improving the well-being of those it serves through innovative building solutions, efficiency advancements, and efforts to promote a sustainable future. For more information, please visit:


RHI Magnesita N.V.

Stefan Rathausky, Senior VP Corporate Communications
Tel +43 50213-6059